To ensure the good order and compliance of the platform, the platform will strictly deal with any situation of violating products. For discovered violating products, the platform will take the following measures:

1.Product Delisting and Deletion

Timely Delisting of Violating Products: Once the platform discovers that a product has a violation (such as infringement, false advertising, prohibited goods, etc.), the platform will immediately delist the product from the platform or remove it from the search results to prevent more buyers from being exposed to the violating product. Users Must Rectify Within 24 Hours After Receiving Delisting Notice. If the user fails to rectify, further penalties will be imposed.
Deletion of False or Misleading Content: For product descriptions that are suspected of false description, fraudulent pricing, or misleading consumers, the platform has the right to delete these untrue contents and require the user to re-upload a true description that meets the requirements.

2.Account Function Limitation

Limitation of Partial Account Functions: For users who violate the platform’s rules, the platform will limit some of their account functions, such as suspending sales, prohibiting the posting of new products, limiting the editing of information of already posted products, etc. Users can reapply for the restoration of account permissions after rectification, and the platform will decide whether to restore based on the rectification situation.

3.Account Ban and Permanent Ban on Sale

Temporary Account Ban: For users who repeatedly violate the rules or cause significant damage, the platform has the right to temporarily ban their account, with a ban period ranging from 30 days to 180 days, depending on the number and severity of the violations.
Permanent Account Ban: For users who seriously violate the platform’s rules, involve illegal activities, or repeatedly violate the rules, the platform will take permanent ban measures, and the user will not be able to open a new store or post products on the platform again.

4.Blacklist Management

Inclusion in Platform Blacklist: For users who involve serious illegal and violating activities or repeatedly violate the rules, the platform will include them in the blacklist. Blacklisted users will be permanently unable to trade on the platform.
Public Warning and Announcement: For typical violating users, the platform can warn other users through announcements. The announcement content will include the user’s violations, penalty decisions, and relevant policies to ensure that other users comply with the platform’s rules.

5.Legal Pursuit and Liability Assumption

Pursuit of Legal Liability: If the user’s violation is suspected of being illegal, the platform is not responsible for directly pursuing legal action but will actively cooperate with customers and judicial authorities for relevant investigations. The platform will provide necessary support and assistance according to legal requirements to ensure the smooth progress of legal proceedings.
Assumption of Breach of Contract Liability: Users who make transactions on the platform must bear all legal responsibilities for their product quality issues or violations, including but not limited to infringement of intellectual property rights, sale of prohibited goods, false advertising, etc. If the violation causes damage to the platform or consumers, the user is responsible for compensating the relevant losses.

Product Listing Policy